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Residential Testimonials

At a time when most people find themselves most vulnerable, the moving company one chooses is vital. We found Lile Moving and Storage in Salem, Oregon to be efficient, friendly, and professional throughout our moving experience. They even went out of their way to keep our costs down! Did you read what I just wrote? How often do you experience THAT in today’s world? We would not hesitate to call upon them again if the need should arise. – Michele C. – Salem, OR

Michele C.

Salem, OR
My name is Jim and I am a Medical Professional that lives in Longview but work in Vancouver.  I recently solicited Lile North American Moving company to assist me in moving to my new home in the country.  I am recently out of 20 years in the Army but had to get out in January of this year due to a heart attack.  Although physically able to do the work, I was instructed to not strain as I had heart surgery in January and have to have another one on the 1st of December. As both a soldier and medical professional, I know what true professionalism is.  It is Renee, Young, Jacob and Fred.  It started with Renee coordinating the move, assessing cost and keeping us informed, it was the 3 fore-mentioned young men that came to do the move. They were very friendly, always smiling and laughing but at the same time working in unison that it was almost like they could read each others minds.  And although there was a lead person He listened to the recommendations of the other two which is a sign of a good leader. They moved everything in an hour less than was quoted and adjusted the bill accordingly, they assured everything was either padded or wrapped, and assured carpets were protected from shoe marks.  They put everything in the locations my wife requested and even offered to assist with an item that I had planned to transport.   One of them even bonded with my dogs. I know the importance of good reviews and I am proud to give this one.  I have not only called both Renee and Scott the managers to inform them of the excellence service Young, Jake and Fred provided, I also gave the name to my best friend who is also my realtor (Jonathan Wilke of Caldwell Bankers and Bain in Longview). The team of these 3 young men need to be your “Flag ship” employees when you advertise your company.

Jim D.

Longview, WA
Great customer service and the movers were very professional. I felt very confident about the move and my things arrived just as they left! Thanks Lile!!

Jan D.

Vancouver, WA
We just recently used Lile moving and could not have been more satisified. We had a very positive experience overall, but were especially impressed with the professional, courteous, and incredibly strong movers: Young, Stephan, Elliott, and Brandon. Young, Elliott, and Brandon helped prepare and load everything on the truck, and Young and Stephan drove it all up and unloaded everything. They were such polite young men and they were extremely hard workers. We were amazed at how strong they were and how well they worked as a team. Renee was also very helpful in doing the assessment and arranging all of the logistics. From the pick up to the delivery, everything went very smoothly. They were very prompt, went above and beyond to make sure we were happy with their service, and to top it all off, the cost came in under the estimate. Moving alone is a stressful experience so having such a great team of workers who do such an excellent job is really, really appreciated. We cannot thank them enough and we certainly give them our highest recommendation. If you are looking for a high quality, very efficient, and reasonably priced moving company, we strongly encourage you to call Lile.

Shirley G.

Vancouver, WA
We are finally unwinding from the rush to complete the move and close up the house…..nevertheless, I am feeling a bit guilty about not having written to you sooner. Let me explain…everything went just as you promised. However,what we didn’t expect was the wonderful attitude and top quality of work of the entire crew…..special kudos for their exceptional leader, Dalton. As I told the crew as they were getting ready to leave…”Lile was the low bidder on this move and that was largely the reason we selected them (in addition, to your good work). But, if we had known that we would be working with folks as nice and hard-working as them, we would have been willing to pay a premium….they actually made this very stressful experience fun. Tanis and I would appreciate it if you would relay our commendation to the appropriate folks. And, if there is someone I should be writing to directly please provide me with the address. These men and woman were 5-star in every way and couldn’t have been better representatives for Lile Nationwide. Thank you again for all your help with our move and be assured we will recommend you and Lile to anyone we know needing moving services.

Richard S.

Vancouver, WA
EXCELLENT customer service by David and Cheryl and THANKS for the thorough estimate!

Liz H.

Hired Lile Moving and Storage to pack fragile dishes, china and crystal..shipped to Texas! Pallet arrived and everything was in perfect condition! Price was right, packers were very friendly and efficient – very much appreciate Lile Moving and Storage!

Cheryl S.

I want to take a couple of minutes to acknowledge the service I’ve received from Jessica G. Moving, as you know, is a stressful event – especially when it’s not corporate paid or overseen. This is the first move I’ve actually had to pay for and manage in my 30 year professional career. Jessica has, absolutely, without a doubt, made our move feel almost stress free. She’s been available for my numerous questions and follow up requests with what seems like 24 x 7 service. Jessica’s tone has never changed – she is always wearing a smile regardless if in person, on the phone, text, or email.  Lile wasn’t the low bidder – I elected to go with Lile / NorthAmerican because of Jessica. You have a great team member and a true asset to Lile / NorthAmerican.

Todd R.

Portland, OR

My first thought when they arrived and started unloading the truck was oh, so this is how trained professional movers work… They took care of my stuff like it was their own, and it was obvious that they took great pride in what they did. I was truly impressed… I feel that the professionalism, class, and respect they showed is the benchmark that all other movers should aspire to…

Please share this letter with other potential customers so that they will know when they hire North American and your crew, they are truly hiring the Best in the Business.

Anna J.

Crossville, TN

Just wanted you to know how much we appreciate the great service you and your crew gave us on our recent move from the Coast to Salem. The guys were absolutely amazing. Friendly, courteous, masters at their job. They put up with my confusion on where the sofa and love seat were to go and switched them from the first floor to second without a grumble or smirk. I would recommend your company to any one needed to move any where. Thanks again.

Phil and Carla D.

Salem, OR

The entire crew was Great! Very helpful, responsive and overall good natured. Moving is very stressful and they DID NOT add to mine. Arrived on time, protected my floors, answered all questions in a very professional manner. I am very glad I chose Lile for my move.

Connie A.

Tacoma, WA

Mom’s move could not have been better! Your workers were great! Your estimate was really close to the final bill. We have already spread the word about our very satisfactory experience with you and your company. We also recommended your company to the new business representative at Narrows Glen. Thank you Matt and Lile moving.

Richard M.

Tacoma, WA

I wanted to say that my movers, Chris Taylor and Tim Nelson were great! They were very friendly, hardworking and polite. I would highly recommend Lile to anyone who has a move that is a little beyond their capabilities. I appreciated all the help and it was well worth the cost. I even felt guilty that I had so little to do during the move and the two guys were working so hard. Oh and did I mention that I was totally unprepared and they didn’t make me feel guilty about it at all. Anyway, they were awesome. Thanks for making a stressful situation a little easier on me.

Christin R.

Vancouver, WA

I just wanted to tell you the guys were fantastic! I would recommend your company to my friends and family! I was very pleased with the service and professionalism. The guys were very respectful and helpful… I am completely satisfied with the level of service and your employee’s.

Norma Y.

Spokane, WA

Another successful move with Lile! Your team was great and were a pleasure to work with on a crazy day. The weather was perfect which made the multiple trips next door a lot better than it could’ve been had we moved Sunday vs Saturday. What a difference a day makes! Thanks again.

Jason and Jenn H.

Portland, OR

I am writing to let you know that our move from Port Orchard to Maple Valley went very well. There was very little breakage and what little there was appeared to be due to the poor quality of the moving boxes we purchased from Lowes. Several of the Lowes boxes were crushed by the weight of the other boxes on top of them. The boxes we borrowed from Lile worked beautifully.

The crew that moved us, with Ray as their leader, did a fabulous job. They loaded and unloaded it all in less time than expected. They were prompt, courteous, hard working and friendly. They did a great job of representing Lile. Ray, Randy, Chris and Sean did a wonderful job for us. We most certainly will use Lile when we move again and will recommend Lile to our friends.

The only problem I have now is this sea of boxes I have to unpack. I am trying to first unpack the boxes loaned to us by Lile. Those awful Lowe’s boxes may have to wait a while. I am afraid to look in some of them.

Thanks so much for setting up such a successful move.

Kathy F.

Maple Valley, WA

I want to thank you and your co-workers for handling this move for us. Everything went like clockwork, and all our stuff made the trip safe and sound. My special thanks to Tony and Randy for the very professional work they did. To coin the description of their work that I got from my son while they were loading the truck in Kingston: They are a couple of “Tetris Masters.” I couldn’t believe it when my son told me that it all got on that one truck. Unloading it today, they carefully “disassembled” their “Tetris”, and it all made it safely into the house and shop. Again, my thanks to all for a job well done.

Steve S.

Goldendale, WA

I just wanted to let you know that you have two valuable assests at your Eugene, Oregon location – Cindy S. and Brian C. I’ve worked with Lile when I moved from Eugene to Houston in 2010, and again when my mother passed away this past March.

Cindy has been absolutely invaluable to me since I’m in Houston and my mothers things were in Springfield. Emailing forms, answering questions,and just always being cheerful and helpful. She is what customer service means!

Brian has assisted me in two moves – my own to Houston and my mothers things to storage. He gave me options – very thorough. With employees like Cindy & Brian, I wouldn’t hesitate to recommend Lile to any needing moving and storage.

Deb D.

Eugene, Oregon

I wanted to thank you for getting us set up for our move. We’re here at the new house in Canada and the move went very smoothly and successfully in my opinion… I was impressed with all of the crew members at origin and destination.

Not only has it been 14 years since I’ve moved, I have never moved to a different country. Jim L. and Karen K. were very helpful and knowledgeable, which helped to make the move easier and more straight forward than I was expecting it to be. I really appreciate you getting me in touch with Jim and Karen. As always, with you and with Lile, it was a positive and good experience.

Nicole S.

Vancouver, Canada

Your men were all extremely polite, hard working, had nice senses of humor, seemed to actually like their jobs, and made moving as painless as possible. I am soooooo impressed with your efficiency, tender loving care (honestly that’s what it seemed like). You are a superior company.

Barbara B.

Eugene, OR

Your crew was very professional and slick. They did an amazing job. I was confident having them in my home and helping be part of moving my life to New York City.

Damion S.

Tualatin, OR

Just wanted you to know how pleased we were with the move your guys did for us. They were right on time and worked hard and handled everything with great care. They did everything we asked for on the setup. Hopefully we will not have to move in the near future, but rest assured, if we do, you will be number one to call.

Hope you and the gang have a very Merry Christmas and a prosperous New Year. Thank you again.

Paul N.

McMinneville, OR

Our moving process was easier than I’d thought it would be, partly due to the timely manner that one of your employees, Eric C., used to see the process through. The crew worked diligently and had our entire household packed by around 3 p.m… Eric, the driver and inventory person, did an excellent job of keeping the process moving…

We learned that Eric had been assigned to see our very full van through to this end… My husband and I took turns working with Eric’s accurate and readable inventory and directing placement of items he unloaded… somewhere between 2 and 3 p.m. our furniture was in place and boxes in their designated rooms. Although Eric was not in an assigned “leadership” role, his conscientious work made him the leader both in Lincoln City and Port Townsend. Thank you, Eric.

Carol C.

Port Townsend, WA

I contacted 3 moving companies and received 3 quotes. Not only was Lile the lowest, I like Mike Spencer’s professionalism and thoroughness. I was so stressed out because of the move… I have to say that after your crew loaded up my furniture and I saw how careful and respectful they were towards my belongings, I was so relieved!

The crew got to my Roseburg address right on time just as they did to load up in Salem, and I was happy to see that all but one of the original crew was there. They unloaded all the furniture without a hitch barring steps and tight hallways, and they were so careful as to not scrape or mar my furniture and appliances.

I would like to thank the crew for a job well done and for making me feel not so stressed about the move… They are a great crew and I would use them again in a New York minute!  Lile will be recommended highly should any of my friends need a moving company!

Rosie and Mike H.

Roseburg, OR

We want to express our appreciation for the professionalism and courtesy we experienced during our move. Eric and Jason came to our home in Keizer promptly at 8:30 AM. They worked non-stop for two hours to load all of belongings safely into the moving truck.  They even wrapped my grandmother’s dresser mirror in two blankets to ensure safe transit of the antique.

When they arrived at our new home in Albany, they quickly unloaded the truck and were patient with us as we decided where furniture should be placed. Thank you, Eric, Jason, and Lile Moving and Storage, for making the stressful experience of relocating far less taxing with professionalism and great customer service. We will certainly recommend your company to family and friends!

Jen M.

Albany, OR

Another great moving experience! Your guys did a great job, on time, fast and careful. Came in well below estimate too! You ever need a reference, I’m your guy!

Lynn H.

Vancouver, WA

I want to apologize for this delayed card. However, the lateness does not lessen our appreciation for the wonderful, thoughtful and overall great service we received from your crew. Please share with each of them our heartfelt appreciation for a job well done!

Betty M.

Tacoma, WA

We can not be more satisfied… I also appreciated the fact that I got a call from Marilyn just confirming that we were moving on Monday – we appreciated that. In the end we were most happy with… the moving team that we had… who were courteous, friendly, strong. I can not say enough about these gentlemen. I have made 23 moves on my own… I have never seen a truck packed liked this – there was not an inch of space wasted. We were absolutely thrilled!

Tom P.

Eugene, OR

I appreciate the professionalism of your moving company and would recommend it to anyone needing reliable and responsible movers. The gentlemen who packed up my mom’s belongings were wonderful too. It was just me… and yet I felt like they were “brothers” helping a sister out. Boy, I needed those guys and their expertise, can-do attitudes, and kindness. I was under a lot of stress with the move of my mom down to Santa Cruz, and having two great guys relieve some of the stress was a God-send.

Barbara M

Vancouver, WA

My furniture was just delivered today… The driver, Steve, was incredible. I have not come across someone that professional and respectful in a long time. I could not be happier with the service he provided me. Even with a very small load he treated me like I was a millionaire. I am a retired CPA and one of my biggest clients was a large regional trucking company in Oklahoma. I have been around trucking for 25 years and I am pretty sure I know what makes a good trucking employee. Steve is perfect. Please let him know he is doing an outstanding job.

Dayna D.

Tucson, AZ

We just wanted to write again to say that our cross-country move went very well. We were so pleased with the time and care that went into it from the entire team. We will most definitely recommend North American Van Lines to any friends/ family/ co-workers who are planning a move.

Kristin and Dave L.

Spokane, WA

Two of your men moved my parents’ belongings from their home to their new retirement living in Corvallis. They were (Your team was) not only efficient and professional, but they were courteous and extremely sensitive to the situation of elderly people.

I am greatly appreciative to those two men, and thank them for their careful removal, packing and moving of their furniture. Thank you again!

Shelly W.

Corvallis, OR

"Our moving process was easier than I'd thought it would be..."

Carol C.

Port Townsend, WA
Phone: 800-833-3510 email: info@lile.com
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